Your privacy matters to bajillive. This policy explains exactly what personal data we collect when you use the platform, why we collect it, how we store and protect it, and what rights you have over your own information. We've written this in plain language — no legal jargon, no vague promises.
Six principles that guide every decision bajillive makes about your personal data. These aren't just words — they're built into how the platform actually operates.
All personal data stored by bajillive is encrypted using AES-256 encryption. Your name, mobile number, and account details are never stored in plain text. Even if a server were somehow compromised, your data would be unreadable without the encryption keys.
Bajillive never stores your bKash, Nagad, or Rocket account credentials or transaction PINs. All payment transactions are processed directly through the mobile banking providers' own secure systems. Bajillive only receives a transaction confirmation reference — nothing more.
Bajillive does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your information is used only to operate your account, process payments, verify your identity, and provide customer support. That's it.
Bajillive collects only the data that is genuinely necessary to operate the platform and comply with legal obligations. We don't ask for information we don't need. If a piece of data isn't required for your account or a legal requirement, bajillive doesn't collect it.
Bajillive gives you meaningful control over your personal data. You can request access to everything we hold about you, ask for corrections, request deletion, or object to specific uses of your data. These rights are real and bajillive will act on them promptly.
In the unlikely event of a data breach that affects your personal information, bajillive will notify you promptly — within 72 hours of becoming aware of the breach where practicable. We will tell you what happened, what data was affected, and what steps we are taking to address it.
Bajillive operates the online gaming platform available at bajillive.net. In this Privacy Policy, "bajillive", "we", "us", and "our" refer to the platform operator. "You" and "your" refer to any person who registers an account or uses the bajillive platform.
This Privacy Policy applies to all personal data collected through the bajillive website, mobile app, and any communication channels including live chat and email support. By registering an account on bajillive, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described here.
This policy covers data collected directly by bajillive. It does not cover data collected by third-party payment providers such as bKash, Nagad, or Rocket when you use their services. Please refer to those providers' own privacy policies for information about how they handle your data.
Bajillive collects personal data in two ways — data you provide directly when registering and using the platform, and data collected automatically when you interact with the bajillive website or app. Here is a clear breakdown of what we collect and why.
| Data Type | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Provided by you during registration or verification |
| Contact Data | Mobile number, email address | Provided by you during registration |
| Account Data | Username, account balance, transaction history, game history | Generated automatically when you use the platform |
| Payment Data | Mobile banking account number (last 4 digits only), transaction reference numbers | Provided by payment processor upon transaction confirmation |
| Technical Data | IP address, device type, browser type, operating system | Collected automatically when you access the platform |
| Usage Data | Pages visited, games played, session duration, click patterns | Collected automatically via cookies and server logs |
| Communication Data | Live chat transcripts, support emails, feedback submissions | Collected when you contact bajillive support |
Bajillive does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or responsible gaming obligations. Where sensitive data is collected for responsible gaming purposes — such as self-exclusion records — it is handled with additional care and access is strictly limited.
Bajillive uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. We do not use your data for purposes that are incompatible with the reasons it was originally collected. Here is how bajillive uses each category of data:
Bajillive may also use aggregated, anonymised data — data from which all personal identifiers have been removed — for internal analytics and platform improvement. This anonymised data cannot be used to identify any individual player and is not subject to the same restrictions as personal data.
Bajillive will only send you promotional messages about bonuses and new games if you have opted in to marketing communications during registration or in your account settings. You can opt out at any time by updating your communication preferences in your account or by contacting support. Opting out of marketing does not affect transactional communications about your account.
Bajillive processes your personal data on one or more of the following legal bases, depending on the specific purpose:
Bajillive does not sell your personal data. We share your data only in the following limited circumstances, and only to the extent necessary for the specific purpose:
Bajillive never shares your personal data with third-party advertisers, data brokers, or marketing companies. Your contact details will not be passed to any outside party for the purpose of sending you unsolicited marketing communications.
Bajillive uses cookies and similar tracking technologies to operate the platform, maintain your session, and improve your experience. A cookie is a small text file stored on your device when you visit a website. Bajillive uses the following types of cookies:
You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Note that blocking essential cookies will prevent you from logging in to your bajillive account. Bajillive does not use third-party advertising cookies or cross-site tracking technologies.
Bajillive retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account and Identity Data | Duration of account + 5 years after closure | Legal and regulatory compliance |
| Transaction Records | 7 years from transaction date | Anti-money laundering obligations |
| Game History | 3 years from date of play | Dispute resolution |
| Support Communications | 3 years from last interaction | Dispute resolution and service improvement |
| Technical and Usage Data | 13 months from collection | Security monitoring and analytics |
| Self-Exclusion Records | Duration of exclusion + 5 years | Responsible gaming compliance |
When data is no longer required, bajillive securely deletes or anonymises it. Anonymised data — from which all personal identifiers have been permanently removed — may be retained indefinitely for statistical and analytical purposes.
Bajillive takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration. These measures include:
While bajillive takes every reasonable precaution to protect your data, no system is completely immune to security risks. You also play an important role in keeping your account secure — use a strong, unique password, enable two-factor authentication, and never share your login credentials with anyone.
Bajillive maintains a documented incident response plan. In the event of a security incident affecting personal data, a dedicated response team is activated immediately. Affected players are notified within 72 hours where required, and all necessary steps are taken to contain and remediate the incident.
As a bajillive player, you have the following rights over your personal data. These rights are genuine and bajillive will respond to all valid requests within 30 days.
Request a copy of all personal data bajillive holds about you.
Ask bajillive to correct any inaccurate or incomplete personal data.
Request deletion of your personal data where there is no legal reason to retain it.
Ask bajillive to restrict processing of your data in certain circumstances.
Receive your personal data in a structured, machine-readable format.
Object to processing of your data based on legitimate interests or for direct marketing.
To exercise any of these rights, contact bajillive support at [email protected] with the subject line "Privacy Rights Request". Please include your registered mobile number so we can verify your identity before processing the request. Bajillive will not charge a fee for reasonable requests and will respond within 30 days. For complex requests, we may extend this period by a further 30 days and will notify you if this is necessary.
Please note that some rights are subject to limitations. For example, bajillive cannot delete transaction records that are required to be retained under anti-money laundering regulations, even if you request erasure. Where a limitation applies, bajillive will explain the reason clearly.
Bajillive is strictly an adult platform. The platform is not intended for, and does not knowingly collect personal data from, anyone under the age of 18. All registration processes include an age declaration, and bajillive reserves the right to request proof of age at any time.
If bajillive becomes aware that personal data has been collected from a person under 18, that account will be immediately suspended, the data will be deleted as soon as practicable, and any balance in the account will be handled in accordance with applicable regulations. If you believe a minor has registered on bajillive, please contact support immediately at [email protected].
Bajillive may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law, or improvements to our data practices. When material changes are made, bajillive will notify registered players via email or in-platform notification before the changes take effect.
The current version of this Privacy Policy is always available at bajillive.net/privacy-policy. The "Last updated" date at the top of this page shows when the most recent changes were made. Continued use of bajillive after any update constitutes acceptance of the revised Privacy Policy. If you do not agree with any changes, you should stop using the platform and contact support to close your account.
If you have any questions about this Privacy Policy, want to exercise your privacy rights, or have a concern about how bajillive handles your personal data, please get in touch. The bajillive support team is available 24 hours a day, 7 days a week.
Email [email protected] with the subject line "Privacy Rights Request" for any data-related queries. We aim to respond to all privacy requests within 30 days.
For general privacy questions, live chat is available directly within your bajillive account. Average first response time is under five minutes during normal hours.
This Privacy Policy should be read alongside bajillive's Terms and Conditions, which govern your use of the platform and your account.
For information about how bajillive handles sensitive responsible gaming data, including self-exclusion records, visit the Responsible Gaming page.
Bajillive is built on transparency and trust. Your personal data is protected, your payments are secure, and your privacy is respected. Join hundreds of thousands of Bangladesh players and start playing today.
18+ only. Please play responsibly. Responsible Gaming